Shipping policy
Local delivery
Wheelie Logs R Us Limited delivers from Lodge Farm, Clacton Road, Frinton-on-Sea, CO13 0JU. Minimum order for delivery: £59.99.
- Within 4 miles: free
- Over 4 and up to 9 miles: £10
- Over 9 and up to 14 miles: £20
- Over 14 and up to 19 miles: £30
- Felixstowe (IP11): £30
Delivery eligibility is allocated by postcode using straight-line distance bands from our yard. The final charge and eligibility are shown at checkout. We do not deliver outside our configured postcode area.
Timing and access
We aim to deliver within 3–4 days of ordering and contact you within 24 hours to arrange delivery, followed by an email confirming your expected delivery day. Deliveries run on scheduled postcode rounds. Evening and weekend deliveries are available by arrangement.
You do not need to be home if we have agreed a safe, suitable delivery spot. Tell us about steps, gravel, narrow gates and other access restrictions before delivery.
Bin swaps and deposits
For a refill, leave your empty Wheelie Logs bin accessible at the agreed location. We collect it and leave a full bin. Your existing £60 deposit carries forward; no new deposit is required for a like-for-like swap.
If you leave the service, contact us to arrange bin collection. Your £60 deposit is refundable when the bin is returned in reasonable condition, allowing for normal wear. See our bin deposit information.
Collection and contact
Viewing and collection from the farm are by prior arrangement. Please contact us before travelling. Email info@wheelielogsrus.co.uk or use our contact form.